FAQs & Troubleshooting

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HL-L2385DW

FAQs & Troubleshooting

FAQs & Troubleshooting

HL-L2385DW

Not your product?

Date: 14/04/2022 ID: faq00100201_000

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

When you update your Windows 11 PC through Windows Update, you may not communicate with your device or use some features of the installed Drivers and Software.

 

Follow the steps below to resolve this issue.

 

  1. Uninstall the Brother Drivers and Software.
    > Click here to see how to uninstall the Brother Drivers and Software.

     

  2. Download the Drivers from the "Downloads" section and reinstall the Drivers and Software.

Related Models

ADS-1200, ADS-1300, ADS-1700W, ADS-1800W, ADS-2200, ADS-2400N, ADS-2700W, ADS-2800W, ADS-3100, ADS-3300W, ADS-3600W, ADS-4300N, ADS-4700W, ADS-4900W, DCP-1510, DCP-1610W, DCP-7055, DCP-7060D, DCP-9010CN, DCP-J100, DCP-J105, DCP-L2640DW, DCP-L3551CDW, DCP-L3560CDW, DCP-L5510DN, DCP-L5600DN, DCP-T220, DCP-T300, DCP-T310, DCP-T420W, DCP-T426W, DCP-T500W, DCP-T510W, DCP-T520W, DCP-T700W, DCP-T710W, DCP-T720DW, DCP-T820DW, DS-640, DS-740D, FAX-2840, FAX-2950, HL-1110, HL-1210W, HL-2130, HL-2240D, HL-2250DN, HL-2270DW, HL-3150CDN, HL-3170CDW, HL-4150CDN, HL-4570CDW, HL-5440D, HL-5450DN, HL-6180DW, HL-L2320D, HL-L2360DN, HL-L2365DW, HL-L2370DN, HL-L2375DW, HL-L2385DW, HL-L2460DN, HL-L2460DW(XL), HL-L3230CDN, HL-L3240CDW, HL-L3270CDW, HL-L3280CDW, HL-L5100DN, HL-L5210DN, HL-L6200DW, HL-L6210DW, HL-L6400DW, HL-L6415DW, HL-L8250CDN, HL-L8260CDN, HL-L8350CDW, HL-L8360CDW, HL-T4000DW, MFC-1810, MFC-1815, MFC-1910W, MFC-7360, MFC-7470D, MFC-7860DW, MFC-8510DN, MFC-8910DW, MFC-9120CN, MFC-9140CDN, MFC-9320CW, MFC-9330CDW, MFC-9970CDW, MFC-J200, MFC-J2310, MFC-J2320, MFC-J2330DW, MFC-J2340DW, MFC-J2510, MFC-J2720, MFC-J2730DW, MFC-J2740DW, MFC-J3520, MFC-J3530DW, MFC-J3540DW, MFC-J3720, MFC-J3930DW, MFC-J3940DW, MFC-L2700D, MFC-L2700DW, MFC-L2715DW, MFC-L2740DW, MFC-L2750DW, MFC-L2770DW, MFC-L2805DW, MFC-L2885DW, MFC-L3735CDN, MFC-L3750CDW, MFC-L3760CDW, MFC-L3770CDW, MFC-L5900DW, MFC-L5915DW, MFC-L6900DW, MFC-L6915DW, MFC-L8340CDW, MFC-L8690CDW, MFC-L8850CDW, MFC-L8900CDW, MFC-L9550CDW, MFC-L9630CDN, MFC-T4500DW, MFC-T800W, MFC-T810W, MFC-T910DW, MFC-T920DW

If you need further assistance, please contact Brother customer service:

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