FAQs & Troubleshooting

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DCP-J140W

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-J140W

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Date: 27/04/2012 ID: faq00002754_001

Unable to Print 7X

The error message "Unable to Print 7X" or "Print Unable 7X" is an indication that the machine has a problem. The "7X" is a different error message depending on the condition of your machine.

Cause


  • The machine has a mechanical problem.

  • A foreign object such as a paper clip or ripped paper is in the machine.

Please follow the steps below to solve the problem:

  1. Open the scanner cover and remove any foreign objects and paper scraps from inside the machine. Click here to see how to remove the jammed paper.

  2. If the error message continues, disconnect the machine from the power for several minutes and reconnect it.

If the error message still continues, please contact Brother Customer Service from "Contact Us".

Related Models

DCP-J140W, MFC-J430W

If you need further assistance, please contact Brother customer service:

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