MFC-1815
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FAQs & Troubleshooting |
![](/g/b/img/product/mfc1815_us_as.jpg)
MFC-1815
Date: 29/05/2024 ID: faq00002673_010
Cartridge Error
The Cartridge Error message appears if the drum unit and toner cartridge assembly is not installed correctly.
Follow the steps below to clear the Cartridge Error message.
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Open the scanner cover. The pull-arm (1) on the left side of the machine will lock. Open the top cover.
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Slowly take out the drum unit and toner cartridge assembly.
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Put the drum unit and toner cartridge assembly back into the machine again.
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Close the top cover. After pulling the pull-arm (1) on the left side of the machine down, close the scanner cover using both hands.
If the problem continues, call your dealer or Brother customer Service.
DCP-1510, DCP-1610W, MFC-1810, MFC-1815, MFC-1910W
If you need further assistance, please contact Brother customer service:
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