HL-L2385DW
 |
FAQs & Troubleshooting |
HL-L2385DW
Date: 24/03/2016 ID: faq00000219_022
Black toner marks across the page
Check the following points to resolve the issue:
-
If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the drum surface. Clean the drum unit.
> Click here to see how to clean the drum unit. - If you used paper that has clips or staples, the drum unit may be damaged.
- If the unpacked drum unit is in direct sunlight (or room light for long periods of time), the unit may be damaged.
-
Clean the drum unit.
> Click here to see how to clean the drum unit. -
The toner cartridge may be damaged. Replace the toner cartridge with a new toner cartridge.
> Click here to see how to replace the toner cartridge. -
The drum unit may be damaged. Replace the drum unit with a new drum unit.
> Click here to see how to replace the drum unit.
DCP-L5600DN, HL-L2320D, HL-L2360DN, HL-L2365DW, HL-L2370DN, HL-L2375DW, HL-L2385DW, HL-L5100DN, HL-L6200DW, HL-L6400DW, MFC-L2700D, MFC-L2700DW, MFC-L2715DW, MFC-L2740DW, MFC-L2750DW, MFC-L2770DW, MFC-L5900DW, MFC-L6900DW
If you need further assistance, please contact Brother customer service:
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