FAQs & Troubleshooting

Close

Model discontinued. This page is no longer updated.

HL-3260N

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 27/01/2014 ID: faq00000162_004

"JAM: D" error appears on the LCD. What should I do?

Follow these steps to clear the paper jam:

 

 

  1. Open the duplex unit by lifting the catch.

     

  2. Open the Right cover by lifting the catch (1) and open the Upper cover of the Interchange unit by pulling the handle (2).

     

  3. Remove the jammed paper.

     

  4. If the jammed paper is not removed in step 3, open the Upper cover of the Bridge unit and remove the jammed paper.

     

  5. If the jammed paper is not removed in step 4, open the Right cover of the Bridge unit (1) and remove the jammed paper (2).

     

  6. Close the cover of the Bridge unit.
 

Related FAQs

Related Models

HL-3260N

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.