FAQs & Troubleshooting

Close

HL-L2375DW

FAQs & Troubleshooting

FAQs & Troubleshooting

HL-L2375DW

Not your product?

Date: 06/19/2019 ID: faq00100669_000

Wireless setup is requesting a WPS PIN to complete the setup

While attempting to set up the Brother machine on a wireless network, you may see a screen requesting a WPS PIN to complete the setup. This typically occurs if Wi-Fi Direct is enabled on your machine and you attempt to add a Wi-Fi Direct connection using Printers and Scanners in Windows. We recommend using the Wireless Setup Wizard or the Control Panel method to configure the wireless connection instead.

 

NOTE: The screens may differ depending on your operating system and your Brother machine.

 

Screen requesting a WPS PIN to complete the setup

 

To resolve this issue, complete the following steps:

 

  1. If the WPS PIN request screen is still open on your computer, click Cancel.
  2. Reset the network settings to the factory default.
    > Click here to see how to reset the machine back to the factory settings.
  3. Reconnect the machine to the wireless network using the recommended wireless network setup methods.
    > Click here to see how to set up your Brother machine.

 

Related FAQs

Related Models

ADS-1700W, ADS-2800W, ADS-3600W, DCP-1610W, DCP-375CW, DCP-585CW, DCP-6690CW, DCP-J140W, DCP-J152W, DCP-J315W, DCP-J552DW, DCP-J562DW, DCP-J572DW, DCP-J715W, DCP-J725DW, DCP-J752DW, DCP-L2535DW, DCP-L2540DW, DCP-L2550DW, DCP-L3551CDW, DCP-T500W, DCP-T510W, DCP-T700W, DCP-T710W, HL-3170CDW, HL-4570CDW, HL-5470DW, HL-6180DW, HL-L2365DW, HL-L2375DW, HL-L3270CDW, HL-L6200DW, HL-L6400DW, HL-L8350CDW, HL-L8360CDW, HL-T4000DW, MFC-1910W, MFC-255CW, MFC-490CW, MFC-640CW, MFC-6490CW, MFC-665CW, MFC-685CW, MFC-6890CDW, MFC-7860DW, MFC-790CW, MFC-795CW, MFC-885CW, MFC-8910DW, MFC-9320CW, MFC-9330CDW, MFC-9840CDW, MFC-990CW, MFC-9970CDW, MFC-J2310, MFC-J2330DW, MFC-J2510, MFC-J265W, MFC-J2720, MFC-J2730DW, MFC-J3930DW, MFC-J415W, MFC-J430W, MFC-J470DW, MFC-J480DW, MFC-J491DW, MFC-J615W, MFC-J625DW, MFC-J650DW, MFC-J6510DW, MFC-J6710DW, MFC-J680DW, MFC-J6910DW, MFC-J825DW, MFC-J870DW, MFC-J880DW, MFC-L2700DW, MFC-L2715DW, MFC-L2740DW, MFC-L2750DW, MFC-L2770DW, MFC-L3750CDW, MFC-L3770CDW, MFC-L5900DW, MFC-L6900DW, MFC-L8690CDW, MFC-L8850CDW, MFC-L8900CDW, MFC-L9550CDW, MFC-T4500DW, MFC-T800W, MFC-T810W, MFC-T910DW

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.