DS-940DW
FAQs & Troubleshooting |
DS-940DW
Date: 03/11/2020 ID: faq00000300_012
Check the Serial Number
The serial number is on the back of the unit.
You can also see the serial number by using Remote Setup.
- (DSmobile DS-940DW) Slide the Mode Select Switch to (USB mode) or (Wi-Fi mode).
-
Do one of the following:
-
Windows
Click (Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Remote Setup. -
Mac
In the Finder menu bar, click Go > Applications > Brother, select your model name and then double-click the Remote Setup icon.
(DSmobile DS-940DW)
When your machine is connected via a Network, type the password if required. If you have not previously set your own password, type the default login password.
The default login password to manage machine settings is either:-
the password located on the back or bottom of the machine preceded by "Pwd"
OR - initpass
If the password is entered incorrectly three times, you will not be able to log in for three minutes.
-
Windows
-
Click the Machine Info menu in the left navigation pane.
The window displays the Serial Number (the example below uses Windows).
DS-940DW
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.