FAQs & Troubleshooting

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DCP-1510

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 03/25/2016 ID: faq00002812_000

The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-xxxxxxxx) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.

The Scan to E-mail feature allows you to scan a document directly into your E-mail application, but your E-mail application needs to be configured as the default E-mail application. Please follow the steps below.

 

NOTE: Illustrations shown below are from a representative operating system, and may differ from your operating system.

  1. Logged on as an administrator.
     
  2. For Windows XP users:
    Click Start => ControlPanel => Add or Remove Programs => Set Program Access and Defaults => Custom.

    For Windows Vista/ Windows 7 users:
    Click Start button(Start button) => Control Panel => Programs => Default Programs => Set program access and computer defaults => Custom.

    For Windows 8 or later users:
    1. Open the Control Panel. (Click here to see how to open the Control Panel.)
    2. Click Programs => Default Programs => Set program access and computer defaults => Custom.

     

  3. Choose the E-mail application you are using in the Choose a default e-mail program section, and click OK.

    NOTE
    Webmail services are not supported by Scan to E-mail feature.

    Set program access and computer defaults

Related Models

DCP-1510, DCP-1610W, DCP-7055, DCP-7060D, DCP-7065DN, DCP-J140W, DCP-J152W, DCP-J552DW, DCP-J562DW, DCP-J572DW, DCP-J725DW, DCP-J752DW, DCP-L2535DW, DCP-L2540DW, DCP-L2550DW, DCP-L3551CDW, DCP-T500W, DCP-T510W, DCP-T700W, DCP-T710W, MFC-1810, MFC-1815, MFC-1910W, MFC-7290, MFC-7360, MFC-7470D, MFC-7860DW, MFC-8510DN, MFC-8910DW, MFC-9140CDN, MFC-9330CDW, MFC-9970CDW, MFC-J2310, MFC-J2330DW, MFC-J245, MFC-J2510, MFC-J2720, MFC-J2730DW, MFC-J3520, MFC-J3720, MFC-J3930DW, MFC-J430W, MFC-J470DW, MFC-J480DW, MFC-J491DW, MFC-J625DW, MFC-J650DW, MFC-J6510DW, MFC-J6710DW, MFC-J680DW, MFC-J6910DW, MFC-J825DW, MFC-J870DW, MFC-J880DW, MFC-L2700D, MFC-L2700DW, MFC-L2715DW, MFC-L2740DW, MFC-L2750DW, MFC-L2770DW, MFC-L3750CDW, MFC-L3770CDW, MFC-L5700DN, MFC-L5900DW, MFC-L6900DW, MFC-L8690CDW, MFC-L8850CDW, MFC-L8900CDW, MFC-L9550CDW, MFC-T4500DW, MFC-T800W, MFC-T810W, MFC-T910DW

If you need further assistance, please contact Brother customer service:

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