PT-E800T
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FAQs & Troubleshooting |
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PT-E800T
Date: 12/06/2019 ID: faqp00001679_001
The tape color is not recognized.
I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
Some tape cassettes are unable to identify their tape color.
If so, white color tape is displayed on the editing screen of P-touch Editor, instead of the actual tape color.
Printing will not be otherwise affected.
PT-D800W, PT-E550W, PT-E800T, PT-E850TKW, PT-P710BT
If you need further assistance, please contact Brother customer service:
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