MFC-9970CDW
 |
FAQs & Troubleshooting |
MFC-9970CDW
Date: 06/23/2022 ID: faq00100772_000
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
If you use Gmail address for sending and receiving Email and Internet faxes, you need to set up 2-Step Verification.
NOTE:
- The setup screens may differ depending on your operating system and your Brother machine.
- 2-Step verification setting is required to be done for BRAdmin Professional 4 as well. Configure the Email server settings.
Activate 2-Step Verification and Create App Passwords
- Open your Google Account (https://myaccount.google.com/).
- In the navigation panel, select Security.
- Under “Signing in to Google,” select 2-Step Verification and then Get started.
- Follow the on-screen instructions.
- Under "Signing in to Google," select App passwords.
- Follow the on-screen instructions.
Configure the Mail Server Settings
- Start your web browser.
-
Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your Brother machine's IP address).
For example:
https://192.168.1.2 -
If required, type the password in the Login field, and then click Login.
The default password to manage this machine’s settings is located on the back of the machine and marked "Pwd".
- Go to the navigation menu, and then click Network > Network > Protocol.
- In the "POP3/IMAP/SMTP" field, click Advanced Settings.
-
In the "SMTP-AUTH Account Password" field, type the App passwords associated with the Gmail address you entered in the SMTP-AUTH Account Name.
Type the App passwords again in the Retype password field. -
In the "Mailbox Password" field, type the App passwords associated with the Gmail address you entered in the SMTP-AUTH Account Name.
Type the App passwords again in the Retype password field.
- Click Submit.
ADS-1100W, ADS-1600W, ADS-1700W, ADS-1800W, ADS-2100, ADS-2200, ADS-2400N, ADS-2600W, ADS-2800W, ADS-3000N, ADS-3100, ADS-3600W, ADS-4300N, ADS-4700W, ADS-4900W, DCP-130C, DCP-135C, DCP-145C, DCP-150C, DCP-1510, DCP-1610W, DCP-165C, DCP-185C, DCP-195C, DCP-330C, DCP-350C, DCP-375CW, DCP-385C, DCP-540CN, DCP-560CN, DCP-585CW, DCP-6690CW, DCP-7030, DCP-7040, DCP-7055, DCP-7060D, DCP-7065DN, DCP-8070D, DCP-9010CN, DCP-9040CN, DCP-J1050DW, DCP-J125, DCP-J140W, DCP-J152W, DCP-J1700DW, DCP-J315W, DCP-J552DW, DCP-J562DW, DCP-J572DW, DCP-J715W, DCP-J725DW, DCP-J752DW, DCP-L2535DW, DCP-L2540DW, DCP-L2550DW, DCP-L2640DW, DCP-L2680DW, DCP-L3551CDW, DCP-L3560CDW, DCP-T220, DCP-T226, DCP-T426W, DCP-T500W, DCP-T510W, DCP-T520W, DCP-T700W, DCP-T710W, DCP-T820DW, DS-620, DS-720D, DS-940DW, FAX-2840, HL-1110, HL-1210W, HL-2130, HL-2140, HL-2150N, HL-2170W, HL-2240D, HL-2250DN, HL-2270DW, HL-3040CN, HL-3070CW, HL-3150CDN, HL-3170CDW, HL-4040CN, HL-4050CDN, HL-4150CDN, HL-4570CDW, HL-5340D, HL-5350DN, HL-5370DW, HL-5380DN, HL-5440D, HL-5450DN, HL-5470DW, HL-6180DW, HL-L2360DN, HL-L2365DW, HL-L2375DW, HL-L2460DW(XL), HL-L3230CDN, HL-L3240CDW, HL-L3270CDW, HL-L3280CDW, HL-L5100DN, HL-L5210DN, HL-L5210DW, HL-L6200DW, HL-L6400DW, HL-L6415DW, HL-L8250CDN, HL-L8260CDN, HL-L8350CDW, HL-L8360CDW, HL-T4000DW, MFC-1810, MFC-1815, MFC-1910W, MFC-235C, MFC-240C, MFC-250C, MFC-255CW, MFC-260C, MFC-290C, MFC-295CN, MFC-3360C, MFC-440CN, MFC-465CN, MFC-490CW, MFC-5460CN, MFC-5490CN, MFC-5860CN, MFC-5890CN, MFC-6490CW, MFC-665CW, MFC-685CW, MFC-6890CDW, MFC-7290, MFC-7340, MFC-7360, MFC-7450, MFC-7470D, MFC-7840N, MFC-7860DW, MFC-790CW, MFC-795CW, MFC-8370DN, MFC-8380DN, MFC-8460N, MFC-8510DN, MFC-885CW, MFC-8860DN, MFC-8880DN, MFC-8910DW, MFC-9120CN, MFC-9140CDN, MFC-9320CW, MFC-9330CDW, MFC-9440CN, MFC-9450CDN, MFC-9840CDW, MFC-990CW, MFC-9970CDW, MFC-J1010DW, MFC-J220, MFC-J2310, MFC-J2330DW, MFC-J2340DW, MFC-J245, MFC-J2510, MFC-J265W, MFC-J2720, MFC-J2730DW, MFC-J2740DW, MFC-J3520, MFC-J3720, MFC-J3930DW, MFC-J3940DW, MFC-J415W, MFC-J430W, MFC-J4340DW(XL), MFC-J4540DW(XL), MFC-J470DW, MFC-J480DW, MFC-J491DW, MFC-J615W, MFC-J625DW, MFC-J650DW, MFC-J6510DW, MFC-J6710DW, MFC-J680DW, MFC-J6910DW, MFC-J825DW, MFC-J870DW, MFC-J880DW, MFC-L2700D, MFC-L2700DW, MFC-L2715DW, MFC-L2740DW, MFC-L2750DW, MFC-L2770DW, MFC-L2805DW, MFC-L2885DW, MFC-L3750CDW, MFC-L3760CDW, MFC-L3770CDW, MFC-L5700DN, MFC-L5710DN, MFC-L5900DW, MFC-L5915DW, MFC-L6900DW, MFC-L6915DW, MFC-L8340CDW, MFC-L8390CDW, MFC-L8690CDW, MFC-L8850CDW, MFC-L8900CDW, MFC-L9550CDW, MFC-L9630CDN, MFC-T4500DW, MFC-T800W, MFC-T810W, MFC-T910DW, MFC-T920DW, PDS-5000, PDS-5000F, PDS-6000, PDS-6000F
If you need further assistance, please contact Brother customer service:
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