MFC-8860DN
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FAQs & Troubleshooting |
MFC-8860DN
Date: 09/22/2011 ID: faq00002433_000
Why is the error message "Unable to Scan" displayed on the LCD when I try the 2-sided(duplex) copy, 2-sided(duplex) scan or fax send of a legal size document?
The error message "Unable to Scan" appears when document is too long for 2-sided(duplex) scanning.
A suitable document size for 2-sided(duplex) scanning, 2-sided(duplex) copying and 2-sided(duplex) faxing from the ADF is as follows.
- Width: 5.8 to 8.5 in. (148.0 to 215.9 mm)
- Height: 5.8 to 11.7 in. (148.0 to 297.0 mm)
MFC-8860DN
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