HL-1430
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FAQs & Troubleshooting |
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HL-1430
Date: 09/26/2014 ID: faq00002157_000
Can my printer send me an e-mail if there is a problem?
Yes, many Brother printers support e-mail notification. This feature allow your printer to send an e-mail message up to two individual users or group of users. This ensures instant notification of printer errors as they occur.
- Click here to learn how to configure the printer.
- If you are using Microsoft® Exchange and your mail server does not allow e-mails to be sent to different domains, see below to learn how to reconfigure your Exchange server.
How to reconfigure your Microsoft® Exchange server.
Many Exchange servers are configured to prevent mail relating. This generally causes no problem for the Brother device UNLESS you have configured it to send e-mail messages to completely different domains. In this case, we recommend that you change the settings of your Exchange server.
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Under the server name entry of the main three find the "Connections" node and click it.
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On the right hand pane there should be a list of install connectors. Double click the "Internet Mail Service" entry to display its properties.
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Go to the "Connections" page of these properties. There are three things to do here:
3.1: In the "Transfer Mode" area make sure "Inbound & Outbound" is selected.
3.2: In the "Accept Connections" area:- Make sure "From Any Host" is selected;
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Click the "Hosts" button. In the dialog that is displayed:
- add an "accept" entry for every server that forwards SMTP e-mail to this exchange server, making sure that the netmask is correct (i.e. 255.255.255.255 for complete addresses).
- add an "accept" entry for the Brother device so that it can send SMTP messages to the exchange server as well
- add a "refuse" entry for "0.0.0.0" with netmask "0.0.0.0" to prevent unauthorized servers using the exchange server as a relay.
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Go to the "Routing" page.
4.1: Check the "Reroute incoming SMTP mail" radio button.
4.2: In the box beneath add an entry for each domain the exchange server accepts mail for and make sure the setting for each of these entries is "incoming". Everything else will be treated as mail not destined for this server and be handled using the procedure outlined in the "Message Delivery" area above.
HL-1270N, HL-1430, HL-1470N, HL-2460, HL-3450CN, HL-7050, HL-7050N
If you need further assistance, please contact Brother customer service:
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