MFC-7420
 |
FAQs & Troubleshooting |
MFC-7420
Date: 02/14/2006 ID: faq00002039_000
I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?
To resolve this issue, use the WIA driver instead of the TWAIN driver. If you want to scan using the TWAIN driver, please use your Brother machine with the USB/ LAN connection.
DCP-7010, DCP-8045D, MFC-7220, MFC-7420, MFC-7820N, MFC-8220, MFC-8440, MFC-8460N, MFC-8820D, MFC-8840D, MFC-8860DN, MFC-8880DN, MFC-9420CN, MFC-9660, MFC-9880
If you need further assistance, please contact Brother customer service:
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