MFC-9420CN
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FAQs & Troubleshooting |
![](/g/b/img/product/mfc9420cn_all.jpg)
MFC-9420CN
Date: 11/15/2011 ID: faq00002008_000
I'm using Mac OS X. I cannot locate my Brother machine from "Printer Setup Utility" or the web browser (Safari). Why?
To resolve this issue, please follow the instructions below:
- Start the your web browser. In the address bar, enter "http://(IP address of your Brother machine).
e.g.) http://123.456.7.89
- The internal web management page of the machine will appear. Click on Network Configuration.
![](/g/b/img/faqend/faq00002008_000/sg/en/3547/ews01.gif)
If the user authentication screen appeared, enter the name and the password you set and click on the Log In button. If you didn't change them, the default setting is:
Name: admin
Password: access
![](/g/b/img/faqend/faq00002008_000/sg/en/3548/ews02.gif)
- Click Configure mDNS.
![](/g/b/img/faqend/faq00002008_000/sg/en/3549/ews03.gif)
- Check if there is a name entered for the mDNS service name.
If the field is empty, enter any name for your Brother machine. e.g.) Brother MFC-7820N
![](/g/b/img/faqend/faq00002008_000/sg/en/3550/ews04.gif)
If any name was already entered, there may be another cause for this issue. Continue to check "FAQ & Troubleshooting" for another possible solution.
- Click Submit.
- Make sure that the "Data updated successfully" message appears and then close your web browser. Your situation should be resolved.
![](/g/b/img/faqend/faq00002008_000/sg/en/3551/ews05.gif)
MFC-7820N, MFC-9420CN
If you need further assistance, please contact Brother customer service:
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