DS-940DW
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FAQs & Troubleshooting |
![](/g/b/img/product/ds940dw_us_eu_as.jpg)
DS-940DW
Date: 12/25/2019 ID: faq00000460_008
Reset Your Brother Machine
Reset Network Settings on the Machine (DSmobile DS-940DW)
- Confirm that the scanner is turned on.
- Open the Output Guide.
- Open the Top Cover.
-
Press and hold both the Color/Mono Switching Button and the 2side/1side Switching Button for five seconds.
The Color/Mono, PDF/JPEG, and 2side/1side LED indicators light for one second. The network settings will be restored to the factory settings. - Close the Top Cover.
- Close the Output Guide.
Reset Machine Settings using Remote Setup
-
(DSmobile DS-940DW) Slide the Mode Select Switch to
(USB mode) or
(Wi-Fi mode).
-
Do one of the following:
-
Windows
Click(Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Remote Setup.
-
Mac
In the Finder menu bar, click Go > Applications > Brother, select your model name and then double-click the Remote Setup icon.
(DSmobile DS-940DW)
When your machine is connected via a Network, type the password if required. If you have not previously set your own password, type the default login password.
The default login password to manage machine settings is either:-
the password located on the back or bottom of the machine preceded by "Pwd"
OR - initpass
If the password is entered incorrectly three times, you will not be able to log in for three minutes.
-
Windows
- Click the Machine Info menu in the left navigation pane.
- Click the Reset button in the Machine Reset option.
-
Press OK to confirm.
The machine settings will be restored to the factory settings. - Click OK to close the Remote Setup window.
DS-940DW
If you need further assistance, please contact Brother customer service:
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