HL-6050D
FAQs & Troubleshooting |
HL-6050D
Date: 01/27/2014 ID: faq00000310_000
"JAM DUPLEX" error appears on the LCD.
Follow the instructions below to clear a paper jam:
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Open the back output tray.
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Use both hands to slowly pull the jammed paper out of the fuser unit.
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Close the back output tray.
If the paper jam cannot be cleared, go to the next step.
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Pull the duplex tray and paper tray out of the printer.
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Pull the jammed paper out of the printer.
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Put the duplex tray and paper tray back in the printer.
- The JAM DUPLEX message appears if you remove a sheet of paper from the face down output tray after only one side has printed.
- The paper sizes you can use with the 2-sided(duplex) printing function are A4, Letter or Legal.
- If the paper adjustment lever for 2-sided(duplex) printing is not set correctly for the paper size, paper jams may occur and the printing will be out of position on the page.
Related FAQs
HL-6050D, HL-6050DN
If you need further assistance, please contact Brother customer service:
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