FAQs & Troubleshooting

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PT-D400

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 16/11/2018 ID: faqp00000934_004

Why doesn't my printer turn on when the Power key is pressed?

Make sure that the batteries are inserted with their positive and negative poles pointing in the correct direction.

If the batteries are running low, the power will not turn on.

Insert six new AA alkaline batteries (LR6) or fully charged Ni-MH batteries (HR6) making sure that the positive (+) and negative (-) ends of the batteries match the positive (+) and negative (-) marks inside the battery compartment.

The printer resets to the default setting when more than two minutes pass after the batteries are removed, or the printer is disconnected from the AC adapter without using batteries.

Related Models

PT-D400, PT-D600

If you need further assistance, please contact Brother customer service:

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