The wireless access point/router cannot be detected.
 

1. Check the following 4 points.

• Make sure that the wireless access point/ router is powered on.
• Move your machine to an area with no items which obstruct the wireless network signal, such as metal doors or walls, or closer to the wireless access point/router.
• Temporarily place your machine within about 1 m (3.3 feet) from the wireless access point when you are configuring the wireless settings.
• If your wireless access point/router is using MAC address filtering, confirm the MAC address of this machine is allowed in the filter.
   

2. If you manually entered the SSID and security information (SSID/authentication method encryption method/Network Key (Password)), the information may be incorrect. Reconfirm the SSID and security information and re-enter the correct information as necessary. See How to find the Network Name (SSID) and Network Key (Password)?