DCP-T720DW
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FAQs & Troubleshooting |
DCP-T720DW
Date: 15/12/2021 ID: faq00100760_000
I cannot connect my machine to a Windows 11 computer via USB.
A Windows 11 update distributed by Microsoft in December 2021 will solve the following issues:
- Unable to detect your Brother machine when it is connected to your computer using a USB cable.
- Unable to change your Brother machine's settings.
- Unable to connect more than one Brother machine via USB.
Run Windows Update to apply the KB5008215 update for Windows 11.
DCP-L2550DW, DCP-L2640DW, DCP-T310, DCP-T420W, DCP-T426W, DCP-T510W, DCP-T520W, DCP-T710W, DCP-T720DW, DCP-T820DW, HL-L2375DW, HL-L2460DW(XL), HL-L3230CDN, HL-L3270CDW, HL-L3280CDW, HL-L5100DN, HL-L5210DW, HL-L6400DW, HL-L6415DW, HL-L8360CDW, HL-T4000DW, MFC-J2330DW, MFC-J2340DW, MFC-J2730DW, MFC-J3530DW, MFC-J3540DW, MFC-J3930DW, MFC-J3940DW, MFC-L2750DW, MFC-L3735CDN, MFC-L3770CDW, MFC-L5900DW, MFC-L5915DW, MFC-L6900DW, MFC-L6915DW, MFC-L8340CDW, MFC-L8900CDW, MFC-T4500DW, MFC-T810W, MFC-T910DW, MFC-T920DW
If you need further assistance, please contact Brother customer service:
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