DS-620
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FAQs & Troubleshooting |
![](/g/b/img/product/ds620_all.jpg)
DS-620
Date: 15/10/2018 ID: faq00003073_000
My computer does not recognize the scanner when it is connected via the USB cable.
Make sure the USB cable is securely connected to your scanner and computer. Remove the USB cable and reconnect the USB cable to your scanner and computer.
DS-620, DS-720D
If you need further assistance, please contact Brother customer service:
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