FAQs & Troubleshooting

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Model discontinued. This page is no longer updated.

DCP-560CN

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-560CN

Not your product?

Date: 26/09/2022 ID: faq00002075_001

When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".

 

 

The name of the application file (.exe) displayed on an alert window is a Microsoft® file necessary for the driver installation. The file name will vary depending on how you are installing the driver. It can be "_is*.exe" (* is a variable), "Setup.exe" or "DPInst.exe".
Select Always block connections from this program on all ports (Recommended) and click OK.

Related Models

DCP-135C, DCP-145C, DCP-150C, DCP-155C, DCP-1615NW, DCP-165C, DCP-185C, DCP-195C, DCP-350C, DCP-375CW, DCP-385C, DCP-395CN, DCP-560CN, DCP-585CW, DCP-6690CW, DCP-7030, DCP-7040, DCP-7055, DCP-7065DN, DCP-9040CN, DCP-J100, DCP-J105, DCP-J125, DCP-J140W, DCP-J315W, DCP-J525W, DCP-J715W, DCP-J725DW, DCP-L2540DW, DCP-L2550DW, DCP-T300, DCP-T310, DCP-T420W, DCP-T426W, DCP-T500W, DCP-T510W, DCP-T520W, DCP-T700W, DCP-T710W, DCP-T720DW, DCP-T820DW, FAX-2840, FAX-2950, HL-5450DN, HL-5470DW, HL-6180DW, HL-T4000DW, MFC-1910W, MFC-235C, MFC-250C, MFC-255CW, MFC-260C, MFC-265C, MFC-290C, MFC-295CN, MFC-465CN, MFC-490CW, MFC-5490CN, MFC-5890CN, MFC-6490CW, MFC-685CW, MFC-6890CDW, MFC-7290, MFC-7320, MFC-7340, MFC-7360, MFC-7440N, MFC-7450, MFC-7470D, MFC-7840N, MFC-7860DW, MFC-790CW, MFC-795CW, MFC-8380DN, MFC-8880DN, MFC-8910DW, MFC-8950DW, MFC-9010CN, MFC-9120CN, MFC-9140CDN, MFC-9320CW, MFC-9330CDW, MFC-9440CN, MFC-9840CDW, MFC-9970CDW, MFC-J200, MFC-J220, MFC-J2310, MFC-J2320, MFC-J2330DW, MFC-J2510, MFC-J265W, MFC-J2720, MFC-J2730DW, MFC-J3530DW, MFC-J3930DW, MFC-J415W, MFC-J430W, MFC-J5910DW, MFC-J615W, MFC-J625DW, MFC-J6510DW, MFC-J6710DW, MFC-J6910DW, MFC-J825DW, MFC-L2700D, MFC-L2700DW, MFC-L2740DW, MFC-L2750DW, MFC-L3735CDN, MFC-L3770CDW, MFC-L8850CDW, MFC-L8900CDW, MFC-L9550CDW, MFC-T4500DW, MFC-T800W, MFC-T810W, MFC-T910DW, MFC-T920DW

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