FAX-2840
![]() |
FAQs & Troubleshooting |
![](/g/b/img/product/fax2840_us_as.jpg)
FAX-2840
Date: 21/06/2012 ID: faq00000307_020
JAM TRAY
Please follow the steps below to solve the problem:
NOTE: Illustrations shown below are from representative product and may differ from your Brother machine.
- Pull the paper tray completely out of the machine.
- Use both hands to slowly pull out the jammed paper.
Pulling out the jammed paper downwards allows you to remove the paper more easily.
- Make sure the paper is below the maximum paper mark (1) of the paper tray. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.
- Put the paper tray firmly back in the machine.
Related FAQs
FAX-2840, FAX-2950, MFC-7290
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.