FAQs & Troubleshooting

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Model discontinued. This page is no longer updated.

HL-5240

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 10/05/2013 ID: faq00000211_006

White lines appear across the page.


Please check the following points:

  • Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause problems.
  • Make sure that you choose the proper media type in the printer driver.
  • The problem may disappear by itself. Print multiple pages to clear this problem, especially if the printer has not been used for a long time.
  • The drum unit may be damaged. Put in a new drum unit. To see how to replace the drum unit, click here.

 

Related FAQs

Related Models

HL-5240, HL-5250DN

If you need further assistance, please contact Brother customer service:

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