FAQs & Troubleshooting

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HL-2270DW

FAQs & Troubleshooting

FAQs & Troubleshooting

HL-2270DW

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Date: 13/07/2018 ID: faq00000011_029

Hollow print

Print Quality Problem - Hollow print

 

Please check the following points to solve the problem:

  • Make sure that you use paper that meets our specifications.
    Please refer to FAQs, "What kind of paper can I use? " and "What is the recommended paper?".
     
  • Choose Thick Paper mode in the printer driver.
    Or use thinner paper than what you are now using.
     
  • Check the machine's environment. Conditions such as high humidity can cause hollow print.
    Please refer to Safety and Legal pages in User's Guide.
     
  • The drum unit may be damaged. Put in a new drum unit.
    Please refer to the instructions, "REPLACE DRUM".
 

Related Models

HL-2130, HL-2240D, HL-2270DW

If you need further assistance, please contact Brother customer service:

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