Clean the paper pick-up roller
Follow the steps below to clean the paper pick-up roller.
Pull the paper tray completely out of the machine.
- If paper is loaded or something is stuck inside in the paper tray, remove it.
- Remove anything that is stuck inside the paper tray.
Tightly wring out a soft, lint-free cloth soaked in lukewarm water, and then wipe the separation pad (1) of the paper tray with it to remove dust.
Wipe the two pick-up rollers (1) inside of the machine to remove dust.
- Reload the paper, and then put the paper tray firmly back in the machine.
If you need further assistance, please contact Brother customer service:
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