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MFC-L8850CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-L8850CDW

Not your product?

Date: 25/03/2016 ID: faq00002812_000

The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-xxxxxxxx) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.

The Scan to E-mail feature allows you to scan a document directly into your E-mail application, but your E-mail application needs to be configured as the default E-mail application. Please follow the steps below.

 

NOTE: Illustrations shown below are from a representative operating system, and may differ from your operating system.

  1. Logged on as an administrator.
     
  2. For Windows XP users:
    Click Start => ControlPanel => Add or Remove Programs => Set Program Access and Defaults => Custom.

    For Windows Vista/ Windows 7 users:
    Click Start button(Start button) => Control Panel => Programs => Default Programs => Set program access and computer defaults => Custom.

    For Windows 8 or later users:
    1. Open the Control Panel. (Click here to see how to open the Control Panel.)
    2. Click Programs => Default Programs => Set program access and computer defaults => Custom.

     

  3. Choose the E-mail application you are using in the Choose a default e-mail program section, and click OK.

    NOTE
    Webmail services are not supported by Scan to E-mail feature.

    Set program access and computer defaults

Related Models

DCP-1510, DCP-1610W, DCP-7055, DCP-7065DN, DCP-9055CDN, DCP-J1100DW, DCP-J140W, DCP-J152W, DCP-J4110DW, DCP-J4120DW, DCP-L3551CDW, HL-L2380DW, MFC-1810, MFC-1910W, MFC-7360N, MFC-7860DW, MFC-8510DN, MFC-8910DW, MFC-8950DW, MFC-9140CDN, MFC-9340CDW, MFC-9460CDN, MFC-9970CDW, MFC-J1300DW, MFC-J430W, MFC-J4510DW, MFC-J4620DW, MFC-J470DW, MFC-J4710DW, MFC-J480DW, MFC-J491DW, MFC-J5320DW, MFC-J5330DW, MFC-J5720DW, MFC-J5730DW, MFC-J5910DW, MFC-J5920DW, MFC-J5930DW, MFC-J5945DW, MFC-J625DW, MFC-J650DW, MFC-J6510DW, MFC-J6520DW, MFC-J6530DW, MFC-J6910DW, MFC-J6920DW, MFC-J6930DW, MFC-J6935DW, MFC-J6945DW, MFC-J825DW, MFC-J870DW, MFC-L2700DW, MFC-L2713DW, MFC-L2720DW, MFC-L2740DW, MFC-L2770DW, MFC-L3710CW, MFC-L3770CDW, MFC-L5755DW, MFC-L6700DW, MFC-L6900DW, MFC-L8690CDW, MFC-L8850CDW, MFC-L9550CDW, MFC-L9570CDW

If you need further assistance, please contact Brother customer service:

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