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MFC-L8850CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-L8850CDW

Not your product?

Date: 24/03/2016 ID: faq00002451_000

I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.

To resolve this issue, use the TWAIN driver instead of the WIA driver.

 

Please follow the steps below:

  1. From the Corel® Paint Shop Pro® X application, select File => Import => TWAIN Source....
  2. The Select Source dialog box appears.
  3. Choose the TW-Brother XXXXXXX and click Select. (Where XXXXXXX is your model name.)
  1. From the Corel® Paint Shop Pro® X application, select File => Import => TWAIN Acquire....
  2. The Scanner Setup dialog box appears.
  3. Configure your desired scan settings.
  4. Click Start to scan the image.
 

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DCP-110C, DCP-1610W, DCP-540CN, DCP-560CN, DCP-585CW, DCP-6690CW, DCP-7010, DCP-7055, DCP-7065DN, DCP-8020, DCP-8025D, DCP-8040, DCP-9040CN, DCP-9055CDN, DCP-J140W, DCP-J152W, DCP-J4110DW, HL-L2380DW, MFC-1910W, MFC-210C, MFC-255CW, MFC-295CN, MFC-3240C, MFC-3820CN, MFC-410CN, MFC-425CN, MFC-440CN, MFC-465CN, MFC-490CW, MFC-5440CN, MFC-5840CN, MFC-5860CN, MFC-5890CN, MFC-620CN, MFC-640CW, MFC-6490CW, MFC-665CW, MFC-685CW, MFC-6890CDW, MFC-7220, MFC-7360N, MFC-7420, MFC-7440N, MFC-7820N, MFC-7840W, MFC-7860DW, MFC-790CW, MFC-795CW, MFC-8220, MFC-8370DN, MFC-8380DN, MFC-8440, MFC-8460N, MFC-8510DN, MFC-8820D, MFC-8840D, MFC-885CW, MFC-8860DN, MFC-8880DN, MFC-8890DW, MFC-8910DW, MFC-8950DW, MFC-9120CN, MFC-9140CDN, MFC-9320CW, MFC-9340CDW, MFC-9420CN, MFC-9440CN, MFC-9450CDN, MFC-9460CDN, MFC-9840CDW, MFC-990CW, MFC-9970CDW, MFC-J265W, MFC-J415W, MFC-J430W, MFC-J4510DW, MFC-J470DW, MFC-J4710DW, MFC-J480DW, MFC-J5910DW, MFC-J615W, MFC-J625DW, MFC-J650DW, MFC-J6510DW, MFC-J6910DW, MFC-J825DW, MFC-J870DW, MFC-L2700DW, MFC-L2720DW, MFC-L2740DW, MFC-L5755DW, MFC-L6700DW, MFC-L6900DW, MFC-L8850CDW, MFC-L9550CDW

If you need further assistance, please contact Brother customer service:

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