FAQs & Troubleshooting

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MFC-L8850CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-L8850CDW

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Date: 23/07/2019 ID: faq00000006_037

Colored streaks or bands down the page

Colored streaks or bands down the page


Check the following points to resolve the issue:

  1. (For models with Automatic Document Feeder only)
    Wipe the scanner glass strip with a dry lint free soft cloth. Click here to see how to clean the scanner glass strip.
  2. Clean all four corona wires (one for each color) inside the drum unit by sliding the blue tab. Click here to see the details of how to clean the corona wires.
  3. Make sure the corona wire blue tabs are at their home position (1).
    Home Position
  4. Replace the toner cartridge that matches the color of the streak or band.
    To identify the color of the toner cartridge, follow the steps below:

     

    1. Click here to print the chart. [345KB/ PDF]
    2. Compare your printed document with the printed chart to identify the color causing the problem.
    3. Replace the toner cartridge of the color. Click here to see the details of how to replace the toner cartridge.
  5. Install a new drum unit. Click here to see the details of how to replace the drum unit.

Related Models

MFC-L8850CDW, MFC-L9550CDW

If you need further assistance, please contact Brother customer service:

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