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MFC-9420CN

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-9420CN

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Date: 17/11/2005 ID: faq00002014_002

How can I program my Brother machine's electronic cover page?

You can set your Brother machine to transmit an electronic cover page with the faxes you send. This cover page will show your Station I.D. and, depending on the situation, the number of pages you are faxing. If you are faxing to a One-Touch or Speed Dial number, then the cover page will include the recipient's name, provided you stored it with their number. You can include one of three preset comments on your cover page, or you can program your own comment. Further, you can opt to send an electronic cover page before every fax you transmit, or you can set it to be sent with the next fax only.

You MUST have programmed your Brother machine's Station I.D. before you can use the electronic cover page feature.

Please note that the electronic cover page is only available for black and white faxes.

To send an electronic cover page with every fax you send, please refer to SECTION 1.

To send an electronic cover page with the next fax only, please refer to SECTION 2.

To print out a cover page, please refer to SECTION 3.

To compose your own comments for inclusion on the electronic cover page, please refer to SECTION 4.


SECTION 1: Sending an electronic cover page with every fax

You can set your Brother machine to send an electronic cover page every time you send a fax. Please note that you must have programmed your Brother machine's Station I.D. for this feature to work, and that the number of pages in the faxes you send will NOT be displayed on the cover page. To send an electronic cover page with all sent faxes, please follow these steps:

  1. If it is not illuminated in blue, press the Fax key.
  2. Press Menu/Set, 2 (Fax), 2 (Setup Send), 7 (Coverpg Setup).
  3. Press the Up or Down Arrow key to select On.
  4. Press the Menu/Set key to confirm your choice.
  5. Press the Up or Down Arrow key to select a comment to be included on the cover page. You can choose one of the following messages: "1. Comment Off (no message)", "2. Please Call", "3. Urgent", "4. Confidential", "5. (User Defined)", or "6. (User Defined)".
  6. Press the Menu/Set key to confirm your choice.
  7. Press 1 if you want to adjust more settings, and you will be returned to the "Setup Send" menu
    -OR-
    Press 2 if you have finished choosing settings.

SECTION 2: Sending an electronic cover page with the next fax only

You can set your Brother machine to send an electronic cover page with the next fax only. Please note that you must have programmed your Brother machine's Station I.D. for this feature to work. To send an electronic cover page with the next sent fax ONLY, please follow these steps:

  1. If it is not illuminated in blue, press the Fax key.
  2. Place the document that you want to fax face up in the ADF (Automatic Document Feeder) or face down on the scanner glass.
  3. Press Menu/Set, 2 (Fax), 2 (Setup Send), 7 (Coverpg Setup).
  4. Press the Up or Down Arrow key to select Next Fax: On.
  5. Press the Menu/Set key to confirm your choice.
  6. Press the Up or Down Arrow key to select a comment to be included on the cover page. You can choose one of the following messages: "1. Comment Off (no message)", "2. Please Call", "3. Urgent", "4. Confidential", "5. (User Defined)", or "6. (User Defined)".
  7. Press the Menu/Set key to confirm your choice.
  8. Use the dial pad to enter the number of pages you are sending. For example, press 0, 2 if you are sending two pages. If you make a mistake, use the Left Arrow key to go back and correct it.
    -OR-
    If you do not want to cover page to display the number of pages sent, press 0, 0.

  9. Press 1 if you want to adjust more settings, and you will be returned to the "Setup Send" menu
    -OR-
    Press 2 if you have finished choosing settings.

  10. Enter the fax number you want to send to.
  11. Press the Black(Mono) Start key to send your fax.

ECTION 3: Using a printed cover page
If you would like to use a cover page you can write on, your Brother machine can print one for you. To print a cover page, please follow these steps:

  1. If it is not illuminated in blue, press the Fax key.
  2. Press Menu/Set, 2 (Fax), 2 (Setup Send), 7 (Coverpg Setup).
  3. Press the Up or Down Arrow key to select Print Sample.
  4. Press the Menu/Set key to confirm your choice.
  5. Press the Black(Mono) Start or Color(Colour) Start key. Your Brother machine will print the cover page, which you can write on and manually attach to your fax.

SECTION 4: Comment Options
To compose a comment for your electronic cover page, please follow these steps:

  1. If it is not illuminated in blue, press the Fax key.
  2. Press Menu/Set, 2 (Fax), 2 (Setup Send), 8 (Coverpage Msg/ Coverpage Note).
  3. Press the Up or Down Arrow key to select one of the following messages:
    5. (User Defined) or 6. (User Defined).
  4. Press the Menu/Set key to confirm your choice.
  5. Use the dial pad to enter your custom comment. Please note that your comment can be up to 27 characters long.
  6. Press the Menu/Set key to confirm your comment.
  7. Press 1 if you want to adjust more settings, and you will be returned to the "Setup Send" menu
    -OR-
    Press 2 if you have finished choosing settings.

Related Models

MFC-9420CN

If you need further assistance, please contact Brother customer service:

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