SDX1200
 |
FAQs & Troubleshooting |
SDX1200
Date: 01/08/2019 ID: faqh00101435_000
E99901 appears on the computer screen.
Error message
An unexpected error has occurred. (E99901)
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Cause
An unexpected error has occurred.
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Solution
An unexpected error has occurred.
Close the CanvasWorkspace. Startup it again, and then tries the same operation.
If the error message still appears, contact the Brother Customer Service with the following information:
- OS version
- CanvasWorkspace version
- Software version of your cutting machine
CM110, CM350, CM550DX/ CM550, CM900, SDX1000, SDX1200, SDX1250, SDX2250D
If you need further assistance, please contact Brother customer service:
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