FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 29/08/2018 ID: faqh00101190_000

N12001 appears on the computer screen.


Please adjust the tracing area by using the pen tool. (N12001)




  • Cause
    Failed to extract outline by the following 
    • The specified area is too narrow.
    • Traced area has no outline to trace.


  • Solution
    Adjust the tracing area with the wider range using the pen tool.

Related FAQs

Related Models

CM110, CM350, CM550DX/ CM550, CM900, DC200, SDX1000, SDX1200, SDX1250, SDX2250D

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