FAQs & Troubleshooting

Close

DCP-L3551CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-L3551CDW

Not your product?

Date: 27/03/2019 ID: faq00000080_042

What is the recommended paper?

You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond paper, recycled paper, labels or envelopes.

For best results, follow the instructions below:

 

Print Media Specifications

Paper Tray Paper Type Plain Paper,
Thin Paper,
Recycled Paper,
Thick Paper
Paper Size

A4,
Letter,
B5 (JIS) *1,
A5,
A5 (Long Edge),
A6,
Executive,
16K *1,

Legal *1,
Folio *1,
Mexico Legal *1,
India Legal *1
Paper Weight 60 to 163 g/m2 (16 to 43 lb)
Maximum Paper Capacity Up to 250 sheets of 80 g/m2 (20 lb) Plain Paper
Multi-Purpose Tray (MP tray)
 (For models with Multi-purpose tray)		 Paper Type

Plain Paper,

Thin Paper,

Thick Paper,

Recycled Paper,

Bond,

Label,

Envelope,

Env. Thin,

Env.Thick,

Glossy Paper
Paper Size Width:
76.2 mm to 216 mm (3.0 to 8.5 in.)
Length:
116 mm to 355.6 mm (4.57 to 14 in.)
Envelope:
COM-10, DL, C5, Monarch
Paper Weight 60 to 163 g/m2 (16 to 43 lb)
Maximum Paper Capacity Up to 30 sheets of 80 g/m2 (20 lb) Plain Paper
Envelope: three envelopes up to 6 mm (0.2 in.) thick
Manual Feed Slot
(For models with Manual Feed Slot)		 Paper Type

Plain Paper,
Thin Paper,
Thick Paper,
Recycled Paper,
Bond,
Label,
Envelope,
Env. Thin,
Env.Thick,

Glossy Paper
Paper Size Width:
76.2 to 216 mm (3.0 to 8.5 in.)
Length:
116 to 355.6 mm (4.57 to 14 in.)
Envelope:
COM-10, DL, C5, Monarch
Paper Weight 60 to 163 g/m2 (16 to 43 lb)
Maximum Paper Capacity One sheet
Automatic 2-sided Printing
(For automatic 2-sided
printing models)		 Paper Type

Plain Paper,
Thin Paper,

Thick Paper,
Recycled Paper
Paper Size A4 *2,
Letter *2,
Legal *2,
Folio *2,
Mexico Legal *2,
India Legal *2
Paper Weight 60 to 163 g/m2 (16 to 43 lb)

 

*1: Only available some countries.
*2: Letter, Legal, Folio, Mexico Legal and India Legal for USA/ Canada/ Latin America, and A4 for others.

 

 

Using Special Paper

Always test paper samples before purchasing them to ensure desirable performance.

 

  • DO NOT use inkjet paper; it may cause a paper jam or damage your machine.
  • If you use bond paper, paper with a rough surface, or paper that is wrinkled or creased, the paper may exhibit degraded performance.

Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:

  • that is highly textured
  • that is extremely smooth or shiny
  • that is curled or warped
  • that is coated or has a chemical finish
  • that is damaged, creased or folded
  • that exceeds the recommended weight specification in this guide
  • with tabs and staples
  • with letterheads using low temperature dyes or thermography
  • that is multipart or carbonless
  • that is designed for inkjet printing

If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.

 

Related FAQs

Related Models

DCP-L3551CDW, HL-L3210CW, HL-L3230CDW, MFC-L3710CW, MFC-L3770CDW

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit