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DCP-L3551CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-L3551CDW

Not your product?

Date: 03/04/2017 ID: faq00000297_003

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2 or Windows Server 2016.

Currently, Brother software/drivers do not support scanning, PaperPort® or PC faxing in a Windows Server 2008/ Windows Server 2008 R2/ Windows Server 2012/ Windows Server 2012 R2/ Windows Server 2016 environment. Only printing via network is supported in Windows Server 2008/ Windows Server 2008 R2/ Windows Server 2012/ Windows Server 2012 R2/ Windows Server 2016.

Related Models

DCP-J1100DW, DCP-L3551CDW, MFC-J1300DW, MFC-J491DW, MFC-J5945DW, MFC-J6945DW, MFC-L2713DW, MFC-L2770DW, MFC-L3710CW, MFC-L3770CDW, MFC-L8690CDW, MFC-L9570CDW

If you need further assistance, please contact Brother customer service:

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