FAQs & Troubleshooting

Close

DCP-L3551CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-L3551CDW

Not your product?

Date: 12/10/2018 ID: faq00002309_011

Uneven color density across the page

Uneven density appears periodically across the page

 

Check the following points to resolve the issue:

 

  1. Perform the calibration using the machine's display.
    > Click here to see how to carry out calibration.
  2. Adjust the copy density and contrast if you are copying.
  3. Clear the Improve Gray Color check box in the printer driver.
  4. Identify the color causing the issue and put in a new toner cartridge.

    To identify the color of the toner cartridge or replace toner cartridge, follow the steps below:

     

    1. > Click here to print the chart. [345KB/ PDF]
    2. Compare your printed document with the printed chart to identify the color that is uneven.
    3. Replace the toner cartridge of the color.
       > Click here to see how to replace the toner cartridge.
  5. Install a new drum unit.
     > Click here to see how to replace the drum unit.
 

Related Models

DCP-L3551CDW, MFC-L3710CW, MFC-L3770CDW

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.