Check the following points to resolve the issue:
- Check the paper type and quality.
- Make sure the back cover is closed correctly.
- Make sure the two gray levers inside the back cover are in the up position.
- Make sure the media type setting in the printer driver matches the type of paper you are using.
DCP-L3551CDW, HL-L3210CW, HL-L3230CDW, HL-L8260CDW, HL-L9310CDW, MFC-L3710CW, MFC-L3770CDW, MFC-L8690CDW, MFC-L9570CDW
If you need further assistance, please contact Brother customer service:
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