FAQs & Troubleshooting

Close

DCP-L3551CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-L3551CDW

Not your product?

Date: 24/10/2018 ID: faq00000213_036

Vertical white streaks or bands appear on the page

White Streaks


Check the following points to resolve the issue:

  1. Wipe the windows of all four LED heads with a dry, soft lint-free cloth.
    > Click here to see how to clean the LED head.
     
  2. Wipe the scanner glass strip with a dry lint free soft cloth.
     
  3. Make sure foreign material such as a torn piece of paper, sticky notes, or dust is not inside the machine or around the toner cartridge and drum unit assemblies.
 

Related Models

DCP-L3551CDW, MFC-L3710CW, MFC-L3770CDW

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.