Vertical white streaks or bands appear on the page
Check the following points to resolve the issue:
Wipe the windows of all four LED heads with a dry, soft lint-free cloth.
> Click here to see how to clean the LED head.
Wipe the scanner glass strip with a dry lint free soft cloth.
- Make sure foreign material such as a torn piece of paper, sticky notes, or dust is not inside the machine or around the toner cartridge and drum unit assemblies.
DCP-L3551CDW, MFC-L3710CW, MFC-L3770CDW
If you need further assistance, please contact Brother customer service:
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