FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


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Date: 24/10/2018 ID: faq00000213_036

Vertical white streaks or bands appear on the page

White Streaks

Check the following points to resolve the issue:

  1. Wipe the windows of all four LED heads with a dry, soft lint-free cloth.
    > Click here to see how to clean the LED head.
  2. Wipe the scanner glass strip with a dry lint free soft cloth.
  3. Make sure foreign material such as a torn piece of paper, sticky notes, or dust is not inside the machine or around the toner cartridge and drum unit assemblies.

Related Models


If you need further assistance, please contact Brother customer service:

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