FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


Not your product?

Date: 24/10/2018 ID: faq00000151_043

Colors are light or faint on the whole page

Colors are light or unclear on the whole page

Check the following points to resolve the issue:

  1. Use the machine's display (herein after called LCD) to perform calibration.
    > Click here to see how to carry out calibration.
  2. Adjust the copy density and contrast if you are copying.
  3. Make sure Toner Save mode is off in the LCD or the printer driver.
  4. Make sure the media type setting in the printer driver matches the type of paper you are using.
  5. Shake all four toner cartridges gently.
  6. Wipe the windows of all four LED heads with a dry, soft lint-free cloth.
    > Click here to see how to clean the LED head.

Related Models


If you need further assistance, please contact Brother customer service:

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