FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


Not your product?

Date: 21/09/2018 ID: faq00000017_037

Ghosting images



Check the following points to resolve the issue:


  1. Check the machine's environment. Conditions such as low humidity and low temperatures may cause this print quality issue.
  2. Make sure the media type setting in the printer driver matches the type of paper you are using.
  3. Make sure the two gray levers inside the back cover are in the up position
  4. Install a new drum unit.
    > Click here to see how to replace the drum unit.

Related Models

DCP-L3551CDW, HL-L3210CW, HL-L3230CDW, MFC-L3710CW, MFC-L3770CDW

If you need further assistance, please contact Brother customer service:

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