FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


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Date: 01/02/2018 ID: faq00002785_001

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

To scan a document to a computer on the network by using the SCAN key or control panel on your Brother machine, the computer must be configured in the SCAN to Button settings. If a computer on the network is not displayed on the machine's display as a destination computer, follow the steps below to configure it:


Open the Brother iPrint&Scan and configure scanner settings for the scan from the control panel of the machine.

> Click here to see how to launch and use Brother iPrint&Scan to configure the scanner settings.

Related Models

DCP-J1100DW, DCP-L3551CDW, MFC-J1300DW, MFC-J491DW, MFC-J5945DW, MFC-J6945DW, MFC-L2713DW, MFC-L2770DW, MFC-L3710CW, MFC-L3770CDW

If you need further assistance, please contact Brother customer service:

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