FAQs & Troubleshooting

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TJ-4020TN

FAQs & Troubleshooting

FAQs & Troubleshooting

TJ-4020TN

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Date: 28/08/2020 ID: faqp00100452_000

How to update firmware to all printers on the same subnet at the same time

Make sure those printers are connected in the same subnet before setting. Printers should be shown on the printer management main page list. If not, check your router’s settings.

  1. Double-click the BPM (Brother Printer Management Tool) icon to start the tool.
     
  2. Press the Group button to create a printer group.
    Group button
     
  3. Add a group named "TD-XXXXXX group", "RJ-XXXXXX group" or "TJ-XXXX group" (TD/RJ/TJ-XXXXXX is your model name).
    Set the IP address condition from "10.10.1.1" to "10.10.4.254".
    Select Not specify for Interface.
    Select TD/RJ/TJ-XXXXXX for Model Name.
    Press the Add button.
    Group

    The new group will be listed on the box.
    Group

  4. Close the Group window.

  5. Select the TD/RJ/TJ-XXXXXX group on the main page. The group printers will be listed. Select the printers that need to update firmware.
    Main page

  6. Click the Command Tool button to enter the setting page.
    Command Tool button

  7. Click the Browse button to select the firmware file (*.NEW), and then click the Open button.

  8. Click the Send File button to start firmware updating to the TD/RJ/TJ-XXXXXX group printers.
    Send File

  9. Check the Version items to make sure the firmware is updated.
    The updated firmware version will be shown as below:
    Version

Related Models

TD-4420TN, TD-4520TN, TD-4650TNWB, TD-4750TNWB, TJ-4020TN, TJ-4420TN, TJ-4422TN

If you need further assistance, please contact Brother customer service:

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