FAQs & Troubleshooting

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TJ-4020TN

FAQs & Troubleshooting

FAQs & Troubleshooting

TJ-4020TN

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Date: 02/03/2021 ID: faqp00100064_014

How can I connect the printer to my mobile device via Wi-Fi® ?

Before you proceed, make sure your computer is equipped with a Wi-Fi interface that is connected to a wireless network. If it is not, the computer will not be able to connect to your printer wirelessly.

Connect the printer to the wireless router/access point using BPM (Brother Printer Management Tool) on your computer, and then mobile device in the same network can connect to the printer via Wi-Fi.

 

The following image shows the order of connection.

(The printer image shows RJ-2055WB as an example.)

Network
  1. Connect your computer to your wireless router/access point. 
     
  2. Connect your Brother printer to the same wireless router/access point. 
     
  3. Connect your printer and computer. 
     
  4. Connect your mobile device to the same wireless router/access point. (You can skip this step if your device is already connected to a Wi-Fi network.) 
     
  5. Connect your mobile device and printer.

Follow the instructions below.

  • Confirm the SSID and password of your WLAN access point/router beforehand, and then configure the network settings using the BPM (Brother Printer Management Tool).
  • You can download the BPM from the [Downloads] section of this website.
  • You can use the BPM even if the driver is not installed.
  1. Connect your printer to the computer using a USB cable.
  2. Start the BPM.
  3. Select your printer and click Printer Configuration > Wi-Fi.
    BPM - Printer Configuration
  4. Specify SSID, Encryption and Key (Network Password) that you confirmed beforehand, and then click Set.
    Printer Configuration
  5. When the “Sync” screen disappears, click Get and confirm that the printer's IP address is displayed.

  6. Click OK on the alert screen and close the BPM.
    The printer will restart and the settings will be applied.
    Alert

    (For TD-4650TNWB(R)/ TD-4750TNWB(R))
    When the Wi-Fi icon and IP address are displayed on the LCD, the settings are complete.
    LCD

    (For RJ-2035B/ RJ-2055WB/ RJ-3035B/ RJ-3055WB)
    When the Wi-Fi/Bluetooth Status LED indicator is lit in green, the settings are complete.

  7.  Restart the BPM.
  8. Select your printer and click Printer Configuration > Wi-Fi and check that the IP address is displayed.
  9. Connect your mobile device to a printer that is connected to the same wireless router/access point.

Related Models

TD-4650TNWB, TD-4750TNWB, TJ-4020TN, TJ-4420TN, TJ-4422TN

If you need further assistance, please contact Brother customer service:

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