PJ-622
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FAQs & Troubleshooting |
![](/g/b/img/product/pj622eas.jpg)
PJ-622
Date: 15/10/2019 ID: faqp00001665_000
How to identify the printer's firmware version
To learn how to find out what version of firmware you have, please follow the instructions below:
- Make sure that the printer is turned on and that no paper is loaded.
- Press and hold the Feed button for two or more seconds until the DATA indicator turns red.
- Insert a piece of genuine Brother thermal paper into the printer's paper input slot. The report will print automatically, and then the printer will return to an idle state.
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When the list of printer settings is printed, check the following item under "Current Settings".
"PROGRAM VERSION : PJ-Main VX.XX"
PJ-622, PJ-623, PJ-662, PJ-663
If you need further assistance, please contact Brother customer service:
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