FAQs & Troubleshooting

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MFC-J1010DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J1010DW

Not your product?

Date: 19/07/2021 ID: faq00002490_044

No Paper / No Paper Fed

There are several reasons that the Brother machine displays No Paper, No Paper Fed. Check the following points to clear the No Paper, No Paper Fed message.

 

Cause 1: The machine is out of paper or paper is not correctly loaded in the paper tray.

Cause 2: The Jam Clear Cover is not closed correctly.

Cause 3: Paper dust has accumulated on the surface of the paper pick-up rollers.

 

Cause 1: The machine is out of paper or paper is not correctly loaded in the paper tray.

Do one of the following:

 

  • Refill the paper tray, and then press the Right arrow key.
  • Remove and reload the paper, and then press the Right arrow key.

To load paper in the paper tray, see the Related FAQs at the end of the page.

 

 

Cause 2: The Jam Clear Cover is not closed correctly.

Make sure the Jam Clear Cover is closed evenly at both ends.

 

 

Cause 3: Paper dust has accumulated on the surface of the paper pick-up rollers.

Clean the paper pick-up rollers.

> Click here to see how to clean the paper pick-up rollers.

 

Related FAQs

Related Models

DCP-J1050DW, MFC-J1010DW

If you need further assistance, please contact Brother customer service:

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