FAX-1840C
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FAQs & Troubleshooting |
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FAX-1840C
Date: 16/11/2011 ID: faq00002055_002
"Near Empty [Color]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it?
- Close the document support and the document tray.
- Open the Brother machine's top cover, making sure that it is locked in the "open" position.
- Locate the white plastic hook that is locked over the ink cartridge you want to change. Pull this hook toward you and remove the ink cartridge for the color indicated on the LCD.
Brother machines are designed to work with ink of a particular specification and work to a level of optimum performance when used with genuine Brother ink cartridges. Brother cannot guarantee this optimum performance if ink or ink cartridges of other specifications are used. Therefore, Brother does not recommend the use of cartridges other than genuine Brother cartridges with this machine or the refilling of empty cartridges with ink from other sources. If damage is caused to the print head or other parts of this machine as a result of the use of ink or ink cartridges other than genuine Brother products due to the incompatibility or lack of suitability of those products with this machine, any repairs required as a result will NOT be covered by the warranty.
- Open the new ink cartridge and remove it from its bag.
- Remove the yellow plastic cover from the bottom of the ink cartridge. Carefully remove the cover in the direction away from you.
- Take care when removing this cover to prevent spilling ink and staining your hands and clothing.
- If the cartridge cover comes off when you open the bag, the cartridge will not be damaged..
- If ink gets in your eyes, immediately irrigate them with water. Contact your physician if irritation persists.
Do not touch the area shown in the illustration above.
- IMPORTANT: Reinstall the ink cartridge(s) in the order that the Brother machine's LCD prompts you to. Also remember that each color has its own specific position. Keep the ink cartridge upright as you seat it in its slot. Press down firmly on the ink cartridge until it is fully seated. Push the hook towards the cartridge to verify it is securely latched over the cartridge's top edge. If additional cartridges were removed, follow this procedure again for the next color indicated by the Brother machine's LCD.
- After installing the ink cartridge(s), close the Brother machine's top cover.
- For each color cartridge that you changed, the Brother machine's LCD will prompt you: "Did you change [color]? 1. Yes 2. No."If you replaced the color that the LCD is asking you about, be sure to select "YES" by pressing 1 on the dial pad. If you do not select "YES" for each of the cartridges that you replaced, then the "Near Empty" message will appear again.
- For each color cartridge that you changed, the Brother machine's LCD will prompt you: "Did you change [color]? 1. Yes 2. No." If you replaced the color that the LCD is asking you about, be sure to select "YES" by pressing 1 on the dial pad. If you do not select "YES" for each of the cartridges that you replaced, then the "Near Empty" message will appear again.
- Once this cleaning cycle is complete, your Brother machine's LCD should display the date and time.
If the message "Near Empty" continues to appear on the display, please contact Brother Customer Service from "Contact Us".
Related FAQs
FAX-1840C, MFC-3240C
If you need further assistance, please contact Brother customer service:
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