HL-L8250CDN

FAQs & Troubleshooting

HL-L8250CDN

Date: 20/12/2018 ID: faq00000080_031

What is the recommended paper?

You can use the following types of print media: plain paper, thin paper,thick paper, thicker paper, bond paper, recycled paper, labels, envelopes or glossy paper.

For best results, follow the instructions below:

DO NOT load different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds.
For correct printing, you must choose the same paper size in your software application as the paper in the tray.
Avoid touching the printed surface of the paper immediately after printing.
Before you buy a lot of paper, test a small quantity to make sure that the paper is appropriate for the machine.
Use labels that are designed for use in laser machines.

Recommended paper and print media

	Europe	USA/ Canada/ Latin America
Plain paper	Xerox Premier TCF 80 g/m² Xerox Business 80 g/m²	Xerox 4200 20 lb Hammermill Laser Print 24 lb (90 g/m²)
Recycled paper	Xerox Recycled Supreme 80 g/m²	(No specific brand recommended)
Labels	Avery laser label L7163	Avery laser labels white #5160
Envelope	Antalis River series (DL)	(No specific brand recommended)
Glossy paper	Xerox Corotech+ Gloss Coated 120/m²	NewPage Futura Laser Gloss 80 lb Text/32 lb Bond (118 g/m²) Xerox Digital Color Elite Gloss

Paper capacity of the paper trays and Media type

	Paper Size	Paper type	No. of sheets
Standard paper tray (Tray 1)	A4, Letter, Legal ^1, B5 (JIS), Executive, A5, A5 (Long Edge), A6, Folio ^{1, *2}	Plain paper, Thin paper, Recycled paper	up to 250 sheets [80 g/m² (20 lb)]
Multi-purpose tray (MP Tray)	Width: 76.2 to 215.9 mm (3.0 to 8.5 in.) Length: 127 to 355.6 mm (5 to 14 in.)	Plain paper, Thin paper, Thick paper, Thicker paper, Bond paper, Recycled paper, Bond paper, Labels, Envelopes, Env. Thin, Env. Thick Glossy paper ^*3	up to 50 sheets [80 g/m² (20 lb)] 3 Envelopes 1 Glossy paper
Optional lower tray (Tray 2)	A4, Letter, Legal ^1, B5 (JIS), Executive, A5, Folio ^{1, *2}	Plain paper, Thin paper, Recycled paper	up to 500 sheets [80 g/m² (20 lb)]

*1: Legal or Folio size paper are not available in some countries.
*2: Folio size is 215.9 x 330.2 mm (8.5 x 13 in.).
*3: Load only one sheet of Glossy in the MP tray.

*4: Tray2 is standard on HL-L9200CDWT.

Recommended paper specifications

The following paper specifications are appropriate for this machine:

Basis weight	75-90 g/m² (20-24 lb)
Thickness	80-110 μm
Roughness	Higher than 20 sec.
Stiffness	90-150 cm³/100
Grain direction	Long grain
Volume resistivity	10e⁹-10e¹¹ ohm
Surface resistivity	10e⁹-10e¹² ohm-cm
Filler	CaCO₃ (Neutral)
Ash content	Below 23 wt%
Brightness	Higher than 80%
Opacity	Higher than 85%

Use plain paper that is appropriate for laser machines to make copies.
Use paper that is 75 to 90 g/m² (20 to 24 lb)
Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
This machine can use recycled paper that meets DIN 19309 specifications.

Handling and using special paper

The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

DO NOT use inkjet paper because it may cause a paper jam or damage your machine.
Preprinted paper must use ink that can withstand the temperature of the machine's fusing process 200 degrees centigrade (392 degrees Fahrenheit).
If you use bond paper, paper having a rough surface or paper that is wrinkled or creased, the paper may
exhibit degraded performance.

Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:

that is highly textured
that is extremely smooth or shiny
that is curled or warped

1 A curl of 2 mm (0.08in.) or greater may cause jams occur.
that is coated or has a chemical finish
that is damaged, creased or folded
that exceeds the recommended weight specification in this guide
with tabs and staples
with letterheads using low temperature dyes or thermography
that is multipart or carbonless
that is designed for inkjet printing

If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.

Envelopes

Most envelopes can be used with your machine. However, some envelopes may have feed and print-quality problems because of the way they have been made. Envelopes should have edges with straight, well-creased folds. Envelopes should lie flat and not be of baggy or flimsy construction. We recommend printing a test envelope to make sure the print results are what you want.

DO NOT use envelopes:

that are damaged, curled, wrinkled or an unusual shape
that are extremely shiny or textured
with clasps, staples, snaps or tie strings
with self-adhesive closures
that are of a baggy construction
that are not sharply creased
that are embossed (have raised writing on them)
that were previously printed by a laser or LED machine
that were pre-printed on the inside
that cannot be arranged neatly when stacked
that are made of paper that weighs more than the paper weight specifications for the machine
with edges that are not straight or consistently square
with windows, holes cut-outs or perforations
with glue on the surface as shown in the figure below
with double flaps as shown in the figure below
with sealing flaps that are not folded down when purchased
with each side folded as shown in the figure below

If you use any of the types of envelopes listed above, they may damage your machine.This damage may not be covered under any Brother warranty or service agreement.

Labels

Most labels can be used with your machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems.
all labels used in this machine must be able to withstand a temperature of 200 degrees centigrade (392 degrees Fahrenheit) for a period of 0.1 seconds.
Labels can only be fed through the multi-purpose tray.

DO NOT use labels that are damaged, curled, wrinkled or an unusual shape.
DO NOT feed partially used label sheets or labels with the carrier sheet exposed because your machine will be damaged.
DO NOT reuse or insert labels that have been used previously or are missing a few labels on the sheet.
Label sheets should not exceed the paper weight specifications described in this User's Guide. Labels exceeding this specification may not feed or print correctly and may cause damage to your machine.

Related FAQs

What can happen if the wrong paper is used in your machine.

Related Models

HL-L8250CDN, HL-L9200CDW, MFC-L8850CDW, MFC-L9550CDW

If you need further assistance, please contact Brother customer service:

Go to the Contact Us section

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