FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


Not your product?

Date: 09/01/2015 ID: faqp00001585_000

I cannot find the Brother machine on my wireless network connection. (iPrint&Label)

Please verify the following:

  • Is your Brother iPrint&Label application the newest?
  • Is the machine you are trying to print to a supported model?
  • Is the machine turned on?
  • Is your device connected to the correct wireless network?
  • Is the correct IP address entered into your device? Verify both the IP address of your device and the Brother machine are correct and located in the same network.

Related Models

PT-E550W, PT-E850TKW, PT-P750W, PT-P900W, PT-P950NW, QL-720NW, QL-800, QL-820NWB

If you need further assistance, please contact Brother customer service:

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