QL-820NWB
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FAQs & Troubleshooting |
QL-820NWB
Date: 15/10/2024 ID: faqp00100610_000
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
If you cannot find your Brother printer on the preview screen or the search list of Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app, follow the steps below:
Note: The steps may differ depending on your mobile device.
- Open your mobile device’s Settings menu.
- Tap Connected devices > Connection preferences > Printing > Mopria™ Print Service (MPS) / Brother Print Service Plugin.
- Turn Mopria™ Print Service (MPS) or Brother Print Service Plugin off.
- Turn the app on again.
If that doesn't work, try restarting your mobile device or reinstalling the app.
PJ-662, PJ-663, PJ-763MFi, PJ-773, PJ-863, PJ-883, QL-820NWB, RJ-4230B, RJ-4250WB
If you need further assistance, please contact Brother customer service:
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