FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


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Date: 23/03/2020 ID: faqp00100314_000

How do I connect the printer to my computer via wired LAN (Ethernet)? (for Windows)

  • To use a static IP address to connect your printer to a wired LAN connection, install the printer driver and Printer Setting Tool from the [Downloads] section of this website, and then specify the wired LAN connection settings.
  • You cannot use the wireless and wired function at the same time. Before you use the wired function, turn off the wireless function.
  • Use a straight-through Category 5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast Ethernet Network.
  • Connect the printer to the LAN port that is not subjected to overvoltage.

Follow the procedures below:


  1. Download the printer driver and P-touch Editor from the [Downloads] section of this website.
  2. Start the printer driver installer.
  3. When the [Connection Type] dialog box appears, select [Wired Network Connection (Ethernet)]. Click [Next] and then follow the instructions to complete the installation.
    Connection Type
  4. Before connecting the LAN cable, make sure that the printer is turned Off.
  5. Connect the LAN cable to the LAN Port on the back of the printer.
  6. Connect the LAN cable to an active LAN Port on the network.
  7. Turn on the printer.
  8. Install and start P-touch Editor to create and print labels.

The printer's communication settings can be changed under [Communication Settings] in the Printer Setting Tool. For more information, see "Using the Communication settings (for Windows)".

Related Models

QL-820NWB, TD-4420DN

If you need further assistance, please contact Brother customer service:

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