FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


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Date: 14/01/2020 ID: faqp00100224_000

What is AirPrint?

AirPrint allows you to wirelessly print directly from your iPhone, iPad, iPod touch, Mac and other AirPrint compatible Apple devices on the same network.

There's no software to download, no drivers to install and no cables to connect. Just click to print whenever your Apple mobile device is connected to the same network as your compatible printer.

It may not be able to print an entire page shown in Safari, or email body text on a single label.

Before using AirPrint

To use AirPrint, you must connect your printer to network.

You can use AirPrint without mobile application such as [Brother iPrint&Label] and [Mobile Cable Label Tool].

How to print using AirPrint

- Printing from iPad,iPhone and ipod touch

  1. Make sure your printer is turned on and connected via wireless direct or Wi-Fi network connection.
  2. Open the page that you want to print.
  3. Tap the action iconaction icon.
  4. Tap [Print].
  5. Select the printer.
    Also select and change any desired printer options.
  6.   Tap [Print].

- Printing using OS X v10.8 or later

You must add the printer to your Mac’s printer list before you can print.

  1. Select [System Preferences] from the Apple Menu.
  2. Click [Print & Scan or [Printers & Scanners].
  3. Click the + icon below the Printers pane on the left.
  4. Click [Add Printer or Scanner]. The [Add] screen appears.
  5. Select your printer, and then select [AirPrint] from the [Use] pop-up menu.
  6. Click [Add].
  1. Make sure your printer is turned on and connected wireless direct, Wi-Fi network or USB connection.
  2. Open the page you want to print.
  3. Click the [File] menu, and then select [Print].
  4. Make sure your printer is selected.
  5. Select any available options, such as the number of paged to print. (Options vary depending on the printer.)
  6. Click [Print].

If your printer is not displayed in the printer list, turn the Wi-Fi settings of the printer and your device off and back on again. If the problem still occurs, refer to the following.

  • Is your printer connected to the network correctly?
    If not, connect your printer to the network correctly.
  • Is your device connected to the network that the printer is connected?
    If not, connect your device to the network correctly.

Related FAQs

Related Models

PJ-773, PT-P750W, QL-720NW, QL-820NWB, RJ-3150, RJ-4040, RJ-4250WB, TD-2120N, TD-2130N

If you need further assistance, please contact Brother customer service:

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