The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
If you take the steps shown below (If you rename or delete "normal.dot"), all settings, except those for the P-touch Add-In, will be returned to their default settings. Change the settings if necessary.
With Windows Explorer, rename (or delete) the file "normal.dot".
- Click the Start button in Windows.
- Point to "Search" from your root hard drive C:\ .
- Click "All Files and Folders" (or "For Files or Folders") and search for "normal.dot".
- Rename the file to "normal1.dot" (or delete it).
PJ-763MFi, PJ-773, PT-9700PC, PT-9800PCN, PT-D600, PT-E850TKW, PT-P700, PT-P710BT, PT-P750W, PT-P900W, PT-P950NW, QL-550, QL-570, QL-700, QL-720NW, QL-800, QL-820NWB, RJ-3150, RJ-4030, RJ-4040, RJ-4230B, RJ-4250WB, TD-2120N, TD-2130N, TD-4000, TD-4410D, TD-4420DN
If you need further assistance, please contact Brother customer service:
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